Can My Fitbit Be Repaired?

How long should a Fitbit last?

2 yearsThe Fitbit Alta has a life expectancy of 1–2 years.

If this is the case, don’t lie to consumers, and put that on the box..

Do Fitbits ever need new batteries?

The answer is no, and technically yes. Unfortunately, Fitbit batteries aren’t really replaceable. After having your Fitbit long enough for the battery to die, the chances are that it is also past warranty, so there’s no replacing it either.

What do I do when my Fitbit battery dies?

Learn moreMake sure that your Fitbit App is up-to-date.Log out of your Fitbit App.Force quit the App.Restart your Charge HR at least three times in a row.Turn off the Bluetooth.Shut off your phone and turn it on after 1-2 minutes.Turn on the Bluetooth.Log back into your Fitbit App.

Why has my Fitbit stopped working?

From your mobile device, head to Settings>Apps & notifications>See all apps>Fitbit>Force Stop. Try turning Bluetooth off and on again. From your mobile device, head to Settings>Bluetooth, then turn the Bluetooth toggle off then on. … If all else fails, try uninstalling and reinstalling the Fitbit app.

How long is fitbit warranty?

Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the “New Product(s)”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and …

How do I fix the black screen on my Fitbit?

AlejandraFitbitPlug the device into the charging cable.While the device is plugged into the charging cable, hold the button down for 15 seconds.Remove your finger from button. … Remove the device from the charging cable.Plug the device into the charging cable again.The smiley face icon appears on the screen.

Can you replace the battery in a Fitbit?

Extend the life of your Fitbit Charge 2 with one of our replacement batteries. By replacing your Fitbit battery with a TAE replacement, you will be able to expect up to 4 days of life! Simply pop off the back, black plastic cover and you will have access to the battery. Solder the new battery to the existing wiring.

Why is my Fitbit losing battery so fast?

All-Day sync allow your Fitbit device to sync to your mobile device or computer automatically. This will drain your battery quicker. One way to increase the time between charges is to turn off All-Day Sync. … Select your Device, and Turn off All-day Sync to save battery, or Turn on if you want it on.

Why won’t my Fitbit hold a charge?

If your Fitbit device does not hold a charge, Fitbit recommends the following: Clean the charger contacts. Try charging from a different USB port. Try charging from a computer USB port instead of a USB hub.

Can Best Buy fix my Fitbit?

1-2 of 2 Answers Yes. All Fitbit products come with 1 year manufacturer warranty, whether it is purchased from Best Buy or another retailer.

How do I fix the blank screen on my Fitbit Charge 3?

Simply slot your Fitbit into the charging cable and plug it in. Then press and hold the button on the left of its screen for 8 seconds. When you see a smiley icon and the tracker vibrates, your Charge 3 has restarted. You are now ready to use it again.

What is the warranty on Fitbit?

Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the “New Product(s)”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and …

What do you do when your Fitbit stops working?

If your tracker still doesn’t work after a restart, contact Customer Support. For Fitbit Blaze, Fitbit Versa, and Fitbit Ionic, press and hold the back and bottom buttons until you see the Fitbit logo on the screen.

How many years does Fitbit battery last?

If you use built-in GPS continuously, Charge 4 has a battery life of up to 5 hours, and Ionic has a battery life of up to 10 hours….Can I extend my Fitbit device’s battery life?Device NameBattery LifeFitbit OneUp to 2 weeksFitbit ZipUp to 6 monthsFitbit Flyer6-hour playtime4 more rows

Does fitbit have lifetime warranty?

Important Fitbit warranty information Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period.

Why has my Fitbit screen gone black?

To reboot, first put the device on charging, and then press and hold the button on the left of the screen for about 8 seconds. The device is ready for use when you see a smiley icon and the tracker vibrates. Another workaround to fix the black screen issue is to change the clock face in the Fitbit app.

How do I return a faulty Fitbit?

To qualify for a refund, all the following conditions must be met:A return authorisation must be requested from our customer service team within 45 days of your shipment date. … You must return the Product to Fitbit to receive a refund. … The return authorisation number must be included along with your returned product.

Can I exchange my Fitbit for a new one?

At this time, we don’t offer exchanges. If you purchased your Fitbit device or accessory elsewhere, contact the retailer to find out the return policy. Customers in the United States can initiate a return with our return tool.

Does a Fitbit battery wear out?

When properly charged, a Fitbit’s battery could last between five and seven days before requiring another charge, depending on the model of your device and how actively you use it.

How do you reset a Fitbit?

To restart a Fitbit Charge HR, simply connect its power cable and then hold in the device’s lone button for a little more than 10 seconds. When the Fitbit logo and some numerical data appear on screen, the unit has reset and should be working properly again.

Is there a new Fitbit coming out in 2020?

Based on the release of the Versa 2, we’re expecting the Fitbit Versa 3 to be unveiled around August 2020, with an on-sale date in mid-September.

How do I fix my black screen on my Fitbit Charge 2?

Hold down the single button on the side of the Fitbit Charge 2 for between 10 and 12 seconds, until the Fitbit icon pops up on the screen. 3. When the icon goes away again, release the button, then unplug the USB cable from its port.