How Do I Know If My Modem Is Not Working?

How do I know if its my modem or router?

Decode the Blinking Lights If you can’t connect to the internet at all, take a look at your modem and router.

Both should have a few LED status indicators—if none of them are lit up, then the modem or router is probably unplugged or powered down..

How do I fix Windows 7 connected but no Internet access?

How to Fix “No Internet Access” ErrorsConfirm other devices can’t connect.Reboot your PC.Reboot your modem and router.Run the Windows network troubleshooter.Check your IP address settings.Check your ISP’s status.Try a few command prompt commands.Disable security software.More items…

Why is my router not working?

If the router has been connected to the internet and worked in the past, confirm the signal from your internet service provider (ISP) is not the problem. Turn off the wireless function and directly connect your computer to the router with an Ethernet cable. Reboot the computer and check for an internet connection.

Is it better to have modem and router separate?

Getting a separate router and modem gives you a lot of flexibility because if you want to upgrade your home network to have faster speed or more features, you just need to replace the router. … What’s more, most routers on the market have more settings and features than the router part of a combo device.

How do I test my modem?

To view the status of your cable modem or modem router initialization:Launch a web browser from a computer or mobile device that is connected to your network.Enter your cable modem or modem router’s user name and password. The user name is admin. … Select Cable Connection. The cable connection information displays.

How do I reset my modem and router?

Steps to Reboot a Router and ModemUnplug the router and the modem. … Wait at least 30 seconds. … Plug in the modem. … Wait at least 60 seconds. … Plug in the router. … Wait at least 2 minutes. … When the router and modem restart, test to see if the problem went away.

What to do if modem is not working?

How to Reboot Your ModemUnplug the power cord from the gateway or modem and remove any batteries.Wait 60 seconds, and then reinsert any batteries and reconnect the power cable.Wait at least two minutes to allow the modem to power up. … Check your internet connection to make sure it’s working.

Why is my modem not showing?

Make sure the Wi-Fi on the device is enabled. This could be a physical switch, an internal setting, or both. Reboot the modem and router. Power cycling the router and modem can fix internet connectivity issues and resolve problems with wireless connections.

Why does my phone say connected but no Internet?

The first rule of IT-related fix is turning it off and on again, it fixes about 50 percent problems. So, if your phone is not connecting to the internet even if the phone is connected to the Wifi router. Go to the settings and turn the Wifi toggle off and on again and see if it fixes your issue.

What lights should be lit on my modem?

Most ATC provided modems have the following lights:LAN: A blinking green light is normal. … INTERNET: The internet light should never be on.ADSL: A solid green light indicates a good Internet connection. … POWER: A solid green light indicates the unit is properly connected to power. … Related Topics.

How do I know if my modem or router is slow?

If your connection is slow, begin by troubleshooting your router with a restart. Turn it off, wait 30 seconds, and turn it back on. Run the speed test again. If the speed test still shows slower-than-expected speeds, it’s probably your router or your ISP.

Why is my Internet connected but not working?

If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter. On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself. … If your router and modem are separate, restart both.

What happens when modem goes bad?

However, if your modem is bad or is on the way to going bad, here is what you can expect: The modem won’t turn on. You can’t connect to the internet at all. Internet connection drops in and out randomly.

How long do routers usually last?

three to four yearsGenerally, we recommend you upgrade to a new router every three to four years. That accounts for how often people typically upgrade devices like smartphones (every two years) and computers (every three to four years).