Question: Can I Get A Refund On AT&T Prepaid?

How much is the credit from AT&T settlement?

FTC settlement returns $60 million to consumers affected by AT&T’s throttling practices | Federal Trade Commission..

Does AT&T owe me a refund?

AT&T’s current and former customers who were affected by the throttling won’t have to do anything to get their refunds, according to the FTC. … Current AT&T customers will automatically receive a credit to their bills while former customers will receive checks for the refund amount they are owed.

How do I talk to an AT&T supervisor?

How to Reach an AT&T SupervisorContact customer service. If you are calling about wireless service from your device, dial 611 from your phone. … Listen to the prompts. … Speak to the customer service representative briefly. … Ask to be transferred to a supervisor.

What is the AT&T prepaid customer service number?

800.901.9878Nothing has changed for Customer Care. You can reach them by dialing 611 from your AT&T prepaid phone or 800.901. 9878.

How much is the refund from AT&T?

AT&T to issue $60M in automatic refunds to settle FTC allegation that ‘unlimited data’ claim was misleading. AT&T will pay $60 million to settle the government’s allegation that it misled customers of unlimited-data plans by slowing down service for heavy users.

Are there any lawsuits against AT&T?

AT&T Mobility, LLC, will pay $60 million to settle litigation with the Federal Trade Commission over allegations that the wireless provider misled millions of its smartphone customers by charging them for “unlimited” data plans while reducing their data speeds.

How long does it take to get a refund back on debit card?

A debit card refund can take as long as 10 working days to arrive.

Does ATT have hidden fees?

AT&T increases the actual price of the plan by tacking on a $1.99 “administrative fee” every month for each phone line. AT&T buries this “administrative fee” in the monthly bill, making it difficult for customers to identify it and making it appear as though it is a tax or government pass-through fee.

What do you get free with AT&T?

If you currently subscribe to HBO through an AT&T video service – DIRECTV, DIRECTV NOW or U-verse TV – HBO will now be included for no additional charge. If you subscribe to an AT&T video service but not HBO, you’ll automatically receive access to the premium HBO channels as part of your wireless plan.

How do I get a refund from AT&T?

We automatically process refunds 45 days after your account has been canceled. If you haven’t received a refund after 60 days,chat with us online or call 800.331. 0500 (611 from your AT&T wireless phone). To request a refund of a credit balance on an active account, chat with us online or call 800.331.

How do I cancel my AT&T prepaid phone?

ResponsesAt the top of the page, select Home.Select Manage AutoPay.Select End AutoPay.Follow the prompts to confirm cancellation of your AutoPay.

Can I file a lawsuit against AT&T?

Take Your Issue with AT&T to Small Claims Court In most states, you can sue in small claims court for an amount between $2,500 and $10,000, which is enough to cover most claims against AT&T. If you file a small claims case against AT&T, the company will probably try to settle the case outside of a legal hearing.

How do I contact AT&T to complain?

Summary: Most customer concerns can be resolved quickly and to the customer’s satisfaction by chatting with us online or calling 800.331. 0500 (611 from your AT&T wireless phone).

What happens if I dont pay AT&T prepaid?

If you don’t make any payments (refills), your AT&T PREPAIDSM service shuts off 60 days after your balance expires.

What happens if I don’t pay my prepaid phone bill?

If you don’t pay the bill, your phone service gets shut off. If you pay it a few days late, your service will resume once the money reaches your account. Depending on your carrier, there’s probably also a time limit on how long you can have your service off before you lose the phone number.