Question: How Do I Speak To A Cell C Consultant?

How do I get my Cell C number?

How to Check Your Number on Cell CDial *147#The display gives you 8 different options to select from.Choose option 8 (Customer info).

Can you cancel a Cell C contract?

Cell C: Dial 084 143 and select option 2, which goes to the cancellation department; Telkom: Dial 081 180 and ask an operator for a cancellation quote.

How do you do a sim swap?

How to do a Prepaid SIM swapBuy a new Prepaid starter pack and register it for RICA.Dial 136 from the new SIM.Select the option to use your old cellphone number.You will be routed to a call centre consultant who will do the SIM swap for you.Put your new SIM into your device.

How can I cancel my phone contract without paying?

Key highlightsYou can cancel your contract early, free of charge if you’re within the cooling-off period or if your network provider raised their price.Cancelling your contract at any other time can be expensive. … If you decide to switch network provider after you cancel, make sure your phone is unlocked.More items…•

How do you block a phone number on Cell C?

Blacklist your stolen cellphone Inform your network provider of your loss: Cell C: 140 from Cell C numbers or 084-140 from other cellphone networks. MTN: 135 from MTN numbers or 083-1-173 from a landline or other cellphone networks. Vodacom: 111 from a Vodacom number or 082-111 from a landline.

How much does it cost to do a sim swap at Cell C?

“If a contract subscriber purchases a SIM card at the cost of R1, then it will cost them R50. 44 if the SIM swap is done telephonically.” “Alternatively, they can process the SIM swap at a Cell C store at the cost of R150.”

What happens when you cancel a phone contract?

Unfortunately, if you decide to cancel your contract, you’ll probably end up having to pay an early termination fee. Typically, this early exit fee will mean having to pay off the remainder of your contract in one lump sum, which is a lot to find in one go, particularly if you then want to splurge on a newer handset.

How do I contact Cell C from another network?

give us a call 135 – free call from a Cell C phone. 084 135 – from any other line, standard call rates apply. Calls made from any other Network or Telkom line will be charged for at normal rates.

Is Cell C open during lockdown?

Our stores are open for business. In accordance to “Alert Level 3”, we are adhering to the health and safety standards as per Government requirements. To ensure that you and your staff stay safe, we have put the following measures in place: Regular cleaning and sanitization of all our stores.

How long does it take for a SIM swap to activate Cell C?

Wait for at least 2 hours before inserting the new SIM card into your cellphone.

Can you swap phones during a contract?

If you’re still under contract with your existing provider for a SIM-only deal or a phone-and-tariff contract, you may have to pay up the rest of your contract before you can switch. … You can usually find your contract end date by opening up your network’s app on your phone (assuming you’ve downloaded it, that is).

How do I do Cell C sim swap?

5 steps to change your prepaid line:1Buy a Cell C Starter Pack.2RICA your SIM.3SMS your new SIM serial number to 084 767 8287.4Two confirmation SMSs will be sent to your old SIM.5Wait for your old SIM to lose network service and then insert your new Cell C SIM and connect.More items…

How do I find my SIM card phone number?

9 Ways To Find Your Mobile Number From Your SIMEnter a Special Code. Firstly, if you have your SIM in your phone then there is a simple way to find out your telephone number. … Call a Friend. … Call Customer Services. … Check Your Phone Settings. … Look in Your Numbers. … Check Your SIM Card Packaging. … Visit a Store. … Find a Bill or Contract.More items…•

How do I get my ITC number from Cell C?

Once your mobile phone is blacklisted, your service provider will provide you with an ITC number for an insurance claim. Step 1: Call 082 135 from a Vodacom, MTN, Telkom, Virgin Mobile or Cell C phone.

How do I keep my old number on my new SIM?

How do I transfer my mobile number?Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text. … Contact your new network and give them the PAC code. … Check the SIM works in your phone and the new number has ported across.